Entra ID with Intune & Active Directory (AD)

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Active Directory (AD) is a legacy directory service that Microsoft developed for the Windows domain networks. It is an umbrella title for a broad range of directory-based identity-related services. Active Directory Domain Services is the cornerstone of every Windows domain network. It stores information about members of the domain, including devices and users, verifies their credentials and defines their access rights. 

Entra ID (formerly Azure Active Directory or AAD) is a cloud-based identity and access management solution that also provides a foundation for device management solution called Intune. During the transition period, both directories are co-existing and are working together in our hybrid AD environment. 

Requesting Assistance

Have a question about this service? Ask it here.

To request assistance with any Active Directory (AD), Entra ID or Intune related issues, please click Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.

Open Ticket


Service ID: 42325
Fri 3/6/20 10:57 AM
Sun 6/9/24 4:11 PM