Qualtrics Surveys

Qualtrics is a comprehensive on-line survey creation service. These tools replaced Fluid Surveys and Lotus Notes based survey services provided by Web Services Group in the past.

With Qualtrics, you can create and analyze surveys, polls and online forms in minutes. It allows you to collect & analyze information online quickly and efficiently. There are a number of on-line data analysis features embedded in the service. Data can also be exported to popular file formats including comma separated values (csv), Excel and others. There’s even an SPSS export facility. Qualtrics provides the following features:

  • Unlimited Questions
  • Unlimited Responses
  • Report Generation
  • Report/Data Export including SPSS export
  • Advanced Branching
  • Advanced Question Types
  • Advanced Publishing
  • Extraction & Looping
  • Role Management
  • Panel Management
  • White Label Option
  • Group collaboration

The surveys are compliant with our current accessibility requirements as specified by AODA, 2005 (www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_05a11_e.htm). They conform to WCAG 2.0 AA Web standards (www.w3.org/TR/WCAG/).

The collected data is stored on servers located in Canada. No data is stored outside the country. This should alleviate concerns that people have that are related to privacy.

This service is available to faculty, staff and students. You must have a valid @uwindsor.ca e-mail address (UWinID) in order to qualify for an account. If necessary, researchers who are working with colleagues at other institutions may apply for a “friend” account so that person can access Qualtrics.

There is no cost to use this service but you must be prepared to do the development work yourself. The I.T. Service Desk will provide support if you have any questions or other issues that you cannot resolve by yourself. 

University policy requires that anyone interested in doing any kind of survey must obtain clearance from Research Ethics Board or REB (/reb). There is an administrative survey policy that can be found on the Office of Institutional Analysis Web site at /info/adminstrative-survey-policy.

Account Setup

Anyone with a University of Windsor e-mail address can self enroll in Qualtrics by going to:   https://uwindsor.qualtrics.com/ControlPanel/ and clicking on Please click here to create an account (you must use your uwindsor email address to self enroll).  Group or departmental uwindsor e-mail accounts can also be used.

Once you have done that, there is an online tutorial on getting started at https://www.qualtrics.com/support/survey-platform/getting-started/survey-platform-overview/

Requesting Support

Have a question about this service? Ask it here.

To request assistance with any Fluid Surveys or Qualtrics related issues, please click Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.