Office & Residence Telephone Service

I.T. Services provides telephone services to all locations on campus, and selected off campus locations, including connecting new lines and extensions, moving existing lines, installing or repairing phone jacks, long distance codes, etc. There is a fee associated with some of the services.

 

Basic services

Activation of voice mail

Free

Activation of automatic call distribution

Quoteable

Names changes and directory updates

Free

Voicemail password reset 

Free

Activation of mycallpilot.uwindsor.ca

Free

 

Installation or relocation of telephone/fax lines and /or alarms

New installations with existing jack/cable

$65.00 per user

New jack/cable run (voice/data)

$150.00 per hour

New user without existing phone

$200.00

   

Moving on campus

Moving user when phone exists

Free

Moving user when no phones exists

$65.00

 

Projects

All projects are quotable and fall under Facility Services. Project administrators should contact Telecommunications at ext.5555 to ensure budget covers costs. Typical costs are associated with moves of telephone extensions ($65.00 per extension) and new telephone extensions ($200.00 per extension)

Requesting Assistance

Have a question about this service? Ask it here.

To request assistance with any telephone service related issues, please click on Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.