Known issue: "No license exists for IBM SPSS Statistics or the license is expired."

After launching IBM SPS Statistics, an error message come up on the screen: "No license exists for IBM SPSS Statistics or the license is expired. The license file might be missing or no..."

If you opted for the free concurrent user license, your SPSS installation will need to authorise the license by connecting to the licensing server on every use of SPSS. If your computer is not connected to the University wired or wireless network, you need the GlobalProtect app which provides a secure virtual private network (VPN) connection. GlobalProtect will need to be run to establish VPN connection each time SPSS is used. If you need to install GlobalProtect on your computer, click the appropriate link below. You will need to sign in with your UWin Account to access these resources.

• Installing GlobalProtect VPN client on Windows computers
  • Note: Students will likely need to scroll down and use the instruction in the If you do not have access to Company Portal, follow this procedure section
• Install GlobalProtect VPN client on macOS

NOTE: If you are prompted to activate IBM SPSS Statistics, click on Launch License Wizard and enter license3.uwindsor.ca when prompted for the License manager server name or IP address. You must be on the VPN conneciton for the license activation to work.