If you have access permissions to a shared mailbox, you can use Outlook web app to open and manage that mailbox and its associated calendar. This includes mailboxes used for room and resource reservations. Follow steps outlined below to have any shared mailbox that you have been authorised to access be displayed under your primary mailbox. There are three different ways to do this:
- Open a shared mailbox using its URL
- Open the shared mailbox in a separate browser window
NOTE: Do not use "Add shared folder or mailbox" method to add your new shared mailbox because you will run into several limitations.
Shared mailbox URL
Once you are granted access to a shared mailbox, you can access it using the web version of Outlook (i.e. Outlook web app). You do not need to install anything on your computer; all you need is a Web browser such as Edge, Chrome or Firefox.
Start your Web browser and open the following URL, where {mailbox} is replaced with the actual UWinID of the shared mailbox that you have been granted access to:
https://outlook.office.com/mail/{mailbox}@uwindsor.ca
When asked for credentials, please provide your full e-mail address in the login name filed, example: jsmith@uwindsor.ca, and your UWin Account password. Do not use the personalised version, example: John.Smith@uwindsor.ca, as your login name.
Open the shared mailbox in a separate browser window
We recommend that you use this method if you want to view and manage the email for the shared mailbox in its own browser window, reply to messages in the shared mailbox with the shared mailbox from: address, and have messages sent from the shared mailbox saved in the "Sent items" folder of the shared mailbox.
- In your browser, open Microsoft 365 portal (https://portal.office.com) and sign in with your UWin Account.
- Click the Outlook icon to open your mailbox.
- Click on the personal avatar in the upper right corner on Outlook's navigation bar. If you personalized your Office 365 profile with a picture, your display picture will display here.
- Click on Open another mailbox link.
- Type in the e-mail address of the mailbox that you want to open.