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- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
Microsoft Edge browser requires the user to be signed in to the browser to properly pass device identity. Otherwise, it behaves like Chrome without the Microsoft Single Sign On extension.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
This article provides suggestions for troubleshooting most common device enrollment issues in Microsoft Intune. It is geared towards IT staff.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
Device compliance-based conditional access policy requires registered and compliant device to sign into Yuja desktop app but access is not granted to user when attempted on a managed and compliant device. This article provides a workaround for this issue.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
This issue affect Mac devices following Intune enrolment.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Notes & Domino
This article outlines possible causes of the error message "The server is not responding. The server may be down, or you may be experiencing..." as well as other common issues that can be experienced by Notes users and provides steps for resolving them.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Adobe Acrobat
This article outlines common issues with Adobe Acrobat Pro and provides instructions troubleshooting and for correcting them.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
This article provides suggestions for troubleshooting most common device enrollment issues in Microsoft Intune.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Microsoft 365 Apps & Portal
MIcrosoft Office for Mac is unable to activate
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
When accessing OneDrive or other Microsoft 365 Apps in a browser you may see a message displayed on the top of the browser window that says "Your organization doesn't allow you to download, print, or sync using this device (...) This can happen for three different reasons
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
If you receive a Database Connectivity Error in Titanium Schedule, reassign the ticket to the Network & Firewall Security Team.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- SharePoint (Sites/Teams/Groups)
Before a new member can be added to the private channel, they have to be first added as a member to the team that is hosting the private channel.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Device Configuration
Prior to Windows 11 feature update installation, when users logged into Windows on these devices they were only able to see the Downloads folder but now are able to see and save to the local C: drive. In addition, Windows profiles of users who signed into these machines in the past as well as multiple guest account profiles were no longer being deleted when disk space gets low. As a result, some computers ran out of free space.
- Knowledge Base
- Information Technology
- Administrative Apps
- Crystal Reports
CRYSTAL3 server is not currently joined to the Active Directory Domain (UWINAD), and is not integrated with UWin Account. You have to enter your login name with a prefix "CRYATAL3\" and use your CRYSTAL3 account password. You can also submit a request to have your CRYSTAL3 account password reset.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- OneDrive
In some situations, duplicate files can appear on OneDrive: one with the the original file name, and a duplicate with the same file name with the PC name appended.
- Knowledge Base
- Information Technology
- Administrative Apps
- UWinsite Student
While accessing UWinsite Student, in some cases an authorization error is displayed.