Microsoft SharePoint (Sites/Teams/Groups)

Microsoft SharePoint is a cloud-based service that helps University of Windows faculty, staff, students and community partners share and manage content, knowledge, and applications to empower teamwork, quickly find information and seamlessly collaborate across the organization.

You can manage and be a member of multiple “teams” aka SharePojnt sites, allowing you to separate different groups or projects based on who is involved or needs access. A team can be divided into sub-teams using “private channels.” Each department has a main departmental team for your entire department, with separate private channels for subunits in that department, and regular channels for social events, official announcements, department-wide projects, etc. These regular channels can be viewed by anyone in your departmental team, allowing you to keep things organized. Every channel has its own group messaging thread (all communications are instantly on screen), a shared file storage space, and the ability to add various other Office 365 applications directly to the channel. For example, every channel can have a Planner plan built into it to track tasks in different projects. Teams is the ultimate collaboration tool in O365. Teams brings everything together into one interface that is available as a desktop program, mobile device app, or online in your Internet browser.  Ultimately, Teams is designed to give you a platform for getting everything done in one place: communication, editing and collaborating on files, sharing information and updates, and more.  

Requesting Assistance

Have questions about this service? Ask here or book a consultation.

To request assistance with MS Teams or Office 365 SharePoint Groups related issues listed below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.

  • Creating new Team / Private Channel
  • Converting an existing Group into a Team
  • Adding/removing users to/from an existing Team
  • Setting custom permissions on a folder or file
  • Requesting new e-mail address for the existing team
  • Reporting an issue
Open Ticket

Related Articles (6)

As part of the Y2K20 Modern Desktop project, all existing Office 365 Groups are being gradually converted into Teams. In general, when a Group is converted into a Team, all folders and files will be moved into the "General" folder.
A guest is someone who isn't an employee, student, or member of the University of Windsor; they don't have an active UWin Account.
How to setup and conduct a Microsoft Teams Live event for webcasts.
The Microsoft Teams desktop client is a standalone application and currently not part of Office Pro Plus. There are two different methods that you can use to download and install MS Teams desktop app: Teams website, and Office 365 Portal.
This guide is intended to support people who have the role of Teams owner.
There may be cases where you want to use the collaboration features of Teams without having to create a separate group, such as a for a student project for a course. This document describes a method of using a persistent chat where you can both communicate with other users, and share files without having to create a new group or team.


Service ID: 29392
Sun 7/29/18 8:06 PM
Thu 5/25/23 6:27 PM