The University has negotiated specialized “fleet” pricing for photocopier and printer equipment, supplies, and repair service with Xerox. In the event that a new photocopier or printer is required by a department, clients are asked to contact Procurement to make the necessary arrangements for the purchase and installation of this equipment.
Access to these devices is controlled by group memberships. If a department was to add or remove users to/from the list of users allowed to print to their Xerox AltaLink device, a service request ticket should be opened.
Requesting Assistance
Have a question about this service? Ask it here.
To request assistance with Xerox related issues listed below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.
- Report an Issue
- Deployment of new Xerox copier/printer
- Access Control Changes
- Installation of drivers
If you need supplies for your Xerox, such as staples or toner, or if you need to procure services for a hardware problem please contact Xerox.