Formerly MS Office 365, includes Word, Excel, PowerPoint and Outlook.

Articles (29)

Pinned Article Editing Outlook's Auto-Complete List

The Auto-Complete List in desktop version of Outlook is a feature that displays suggestions ad possible matches for names and e-mail addresses as you start to type them in the To, Cc, and Bcc boxes. In some situations, there might be entries that you want to remove, such as entries that are no longer current or accurate.

Pinned Article Known Issue: Unable to launch Outlook (.ost in use and cannot be accessed)

This is caused by the corruption of Outlook's profile file. You will need to reset your Outlook following instructions included in the Related Articles section on the right. If you had any shared mailboxes included in your Outlook, you will need to add them there again after resetting Outlook. See Related Articles section on the right.

Pinned Article Older versions of Outlook no longer supported

Starting November 1, 2021,older versions of Outlook for Windows will no longer be able to connect to Office 365 and Microsoft 365 services in the cloud.

Deactivate Microsoft 365 Apps if you see a "limit reached" error

Instructions for managing your Microsoft 365 Apps (formerly Office 365 Pro Plus) license activations.

Enable Microsoft Azure SSO (Single Sign-on) with Mozilla Firefox

Step-by-step procedure to enable Microsoft Azure SSO for Firefox, so you don't need to enter your user name and password to access Microsoft apps.

FAQ: Microsoft 365 Apps for Students (formerly Microsoft Office 365)

Frequently asked questions related to Microsoft 365 Apps suite for students.

How do I clear the Teams client cache?

If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help.

Installing Microsoft 365 Apps (formerly Office 365 Pro Plus) on a Non-managed Workstation

All workstations managed by Intune will receive an automated installation of Microsoft 365 Apps (formerly Office 365 Pro Plus). The procedure outlined in this article should only be used on workstations that have not yet been upgraded to Modern Desktop as well as BYOD workstations (eg. home computer) and student computers.

Installing Microsoft Teams App

The Microsoft Teams desktop client is a standalone application and currently not part of Office Pro Plus. There are two different methods that you can use to download and install MS Teams desktop app: Teams website, and Office 365 Portal.

Known Issue: "Account already exists" error message while adding shared mailbox in Outlook for Mac

When adding a new shared mailbox to Outlook for Mac after you have been given access to it, you may be seeing "Account already exists" error message.

Known Issue: "Belongs to <e-mail address>" displays a wrong user in MS Office apps (or so it seems...)

Office 365 Pro Plus license activation works differently on a single-user and multi-user PCs.

Known Issue: Unable to activate Microsoft Office for Mac

MIcrosoft Office for Mac is unable to activate

Known Issue: Your account doesn't allow editing on a Mac.

Instructions for addressing a known issue with Microsoft 365 Apps for Mac running in read mode with error message "Your account doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan."

Microsoft Office 365 Data Residency (Where is the data stored?)

Where is my Microsoft Office 365 data stored?

Microsoft Power BI User Guide

Information on licensing, installing and using Power BI apps.

Microsoft Visio and Project Licensing for Faculty and Staff

With Office 365, Microsoft transitioned to subscription-based licensing. Licenses for individual products are purchased and assigned to individual users online rather than by entering Product Key on the workstation. Microsoft Visio and Project are not covered by the current licensing agreement. Clients interested in using this software have the option to purchase the subscription license thought IT Services at a discounted academic pricing.

Office 365 Service Portfolio

This document provides a list of services with descriptions that are part of the Office 365 suite that is licensed for use by students, faculty and staff at UWindsor.

Recording a PowerPoint Presentation

This article illustrates the procedure for adding voice over and ink to a PowerPoint presentation, and how to distribute it to your audience.

Teams won't launch. What should I do?

How to re-install Teams if it fails to launch

Using Microsoft Loop Components (Public Preview)

Microsoft Loop is a platform that lets you create and collaborate on dynamic documents with real-time updates.

Using PowerPoint Live Presentations

Live Presentations provides an enhanced presentation where the audience can view slides on their own, send reactions, and view a live transcript with optional translation.

What is Shifts?

Covers what Shifts is, where to find it and why you would use it.

Which version of Microsoft Office do I have installed on my PC?

Steps to follow to determine the version of MS Office currently installed don your computer.

Why am I unable to sign into Microsoft 365 Portal?

Troubleshooting steps for problems related to signing into Microsoft 365 portal.