VPN software installation and troubleshooting.
This article groups together all articles for GlobalProtect and support.
Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your computer makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall. This article is intended for Windows users.
Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The Palo Alto GlobalProtect software that you can install on your device sets up a tunnel which encrypts all traffic between your computer and the University firewall. This article is intended for Linux devices.
Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your computer makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall. This article is intended for Apple Mac users.
Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The Palo Alto GlobalProtect software that you can install on your device sets up a tunnel which encrypts all traffic between your computer and the University firewall. This article is intended for iOS (iPhone, iPad) and Android devices.
Accessing any resources on the University's network requires that you use a secure VPN connection. A VPN provides secure remote access and data transmission between devices that are connected to campus networks and systems. To establish a VPN connection, use the updated GlobalProtect app that is available for both Windows and macOS platforms.
GlobalProtect system tray icon on Windows disappears during upgrade
GlobalProtect on macOS hangs when Connecting due to a security block. You can use System Preferences to give it security permission to run properly.
GlobalProtect on older versions of Windows gives a System Error after a new version of GlobalProtect has been installed.
Some users are receiving an error with GlobalProtect VPN related to a missing DLL mfs120u.dll. This is caused by having an out-dated version of the DLL installed on their machine.
Error message Legacy System Extension is displayed to Mac users running older versions of GlobalProtect VPN client.
GlobalProtect versions older than 5.1.4 are incompatible with macOS 11.x (Big Sur)
Steps for stopping and uninstalling GlobalProtect on macOS workstation.
This problem is caused by a conflict between the VPN software and the Microsoft Virtual WiFi Miniport adapter. This problem only occurs on Windows 7. Solution is to remove ShrewSoft software from your computer and replace it with GlobalProtect.